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Hellostore Theme

AI staff

The storefront chat is displayed by the Hellostore AI Staff app embed. You do not need to add a theme chat section or enter an endpoint URL or chat license key.

Enable chat

Section titled “Enable chat”

Follow the Hellostore AI Staff app’s activation instructions and check that Hellostore AI Staff is enabled in the theme editor’s App embeds panel. Manage chat behavior and appearance through the app. See the Hellostore AI Staff integration guide.

Updating an older theme

Section titled “Updating an older theme”

An existing AI staff section in the footer is a compatibility placeholder that preserves the old page composition. By default it renders nothing and does not duplicate the app widget. Chat behavior and appearance are set in the app, not in this section.

Settings

Section titled “Settings”

Instead of a chat, this section can show only an on-page help note (a small card pointing customers to where they can ask). The chat itself is shown by the app embed.

  • Show help note on the page: Shows the help card. Off by default; while off, nothing is shown.
  • Heading: The note’s heading.
  • Description: The note’s description.
  • Button label: The button text. The button appears only when both the label and Button link are set.
  • Open the chat from the button: On by default. Shown only when a button label is set. Adds #ai-staff to page links (not mail or phone) to open the chat. On a page without the chat, the button follows its link.
  • Button link: Required for the button to show. Where to go when the chat is unavailable; use a page other than this one.
  • Button shape: Choose Rounded pill or Match theme buttons. Rounded pill by default. Shown only when a button label is set. Match theme buttons follows the corner radius in theme settings > Buttons (0 is square).
  • Text link label: The text of a plain text link shown in addition to the button.
  • Text link: Where the text link goes.
  • Color scheme: The colors of the card. scheme-1 by default.
  • Outer top spacing: Space outside the section, above it, in the page background color. 0 to 100 px in steps of 4, 0 px by default.
  • Outer bottom spacing: Space outside the section, below it, in the page background color. 0 to 100 px in steps of 4, 0 px by default.

App embeds are configured separately for each theme. Check that Hellostore AI Staff is enabled when previewing a new theme.